Patient Experience Simulation Lab for Providers 2023

The purpose of this interactive experience is to create positive patient experiences through communication skills, compassion and best practices within a safe learning environment.

Target Audience

This course is intended for AAH providers

Learning Objectives

At the end of this session, learners should be able to:

Demonstrate effective communication and personal interactions via use of: AIDET, Listen, Explain, Validate, Teach-Back method, Commit to Sit, Managing Up, Heart-Head-Heart communication methods, and integrate service recovery into applicable encounters.
Demonstrate effective use of best practices, including but not limited to hand hygiene.

Course summary

Available credit:

1.50 AMA PRA Category 1 Credit™
Aurora Health Care is accredited by the Wisconsin Medical Society to provide continuing medical education for physicians. Aurora Health Care designates this activity for a maximum of 1.50 AMA PRA Category 1 Credit(s)^TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
1.50 Attendance
Attendance Credit
- 1.50 Approved AMA PRA Category 1 Credit™

Course opens:

12/23/2022

Course expires:

12/31/2023

Cost:

$0.00

Rating:

Available Credit

1.50 AMA PRA Category 1 Credit™
Aurora Health Care is accredited by the Wisconsin Medical Society to provide continuing medical education for physicians. Aurora Health Care designates this activity for a maximum of 1.50 AMA PRA Category 1 Credit(s)^TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
1.50 Attendance
Attendance Credit
- 1.50 Approved AMA PRA Category 1 Credit™

Status

Price

Title

Locked

$0.00Included

Patient Experience Simulation Lab for Providers 2023